• Ref# 630859234
• Application Systems Programmer in California

Experience Summary:

Application Systems Programmer/Analyst

Troubleshoot and develop technical solutions related to Public Safety software configuration, software bugs, system setup and configuration, database setup and configuration, and user error.  Resolved 750 Technical Service Requests per year by effectively communicating with clients to gather clues used to diagnose problems and the explained proposed solutions and implementation plans.  Solutions implemented by correcting project team setup and configuration, applying coding changes, providing training, and/or implementing workarounds to ensure data integrity, system functionality, and software usability.  Primary environments are AIX and HP-UX using MicroFocus Cobol, C/C++ in windows using Microsoft Visual Studio 6/.net.  Extensive work customizing and maintaining Automated Reporting System, a report writing tool designed to work in mobile, stand-alone and LAN environments.  Additional software solutions include Police records, Fire records, Jail Records.  Provided 24/7 support.