This Telecommunications Professional is available for hire.
Contact our Staffing Services Representative at (888) 356-3501,
or click Request Candidate Info.
- Ref# 2003715283
- Communications Supervisor in Florida
Experience Summary:
Communications Supervisor
- Responsible for the operation of the Communication Center.
- Handle personnel issues within the Communication Center.
- Provided 24x7 On-Call support for any situation involving the Communication Center.
- Responsible for training and mentoring new Telecommunicators.
- Handled computer-related issues within the Police Department.
- Responsible for Avaya Merlin PBX phone system.
- Responsible for the tracking of all certifications.
- Installed and maintain new NCIC/CLEAN computers, and its associated wiring and systems.
- Developed programs to assist dispatchers in their daily duties, such as Automation Scripts.
- Handle public requests for service, by phone and by walk-in.
- Monitor prisoners and visitors via video system.
- Responsible for the voice recorder system from RACAL.
- Conducted periodic Quality Assurance checks on voice and CAD calls.
- Assisted with Tactical Team responses and Special Events with the communications trailer.
- Assisted with yearly budget review.
- Served as liaison between the police department and the County committees and personnel.
- Conducted in-house training classes for APCO and local certifications.
- Assisted with investigations, both internal affairs as well as regular cases.
- Repaired computer and printer equipment as necessary.
- Handle storage and installation of digital certificates for different access systems.
- Assisted with the design, installation and configuration of the physical security access systems.
- Management of IP addressing scheme.
