• Ref# 1794034159
• Senior Engineer in California

Experience Summary:

Senior Engineer

• Comprehensive understanding of Wireless 802.11x, Bluetooth, 3G products and networking concepts pertaining to LAN, WAN, Wireless Security encryption.
• Adept in analyzing information system needs, evaluating end-user requirements, customize designing solutions, troubleshooting for complex information systems management.
• Utilize Six Sigma projects to reduce cost and increase profit.
• Able to communicate effectively with management at any level of business.
• Support Service Channels with technical and process mapping, Assist Onsite service technician on TLP and DLP Mobile projector with document camera and wireless capability.
• Test and update firmware on new product for error free final production release.
• Conduct periodic reviews with the Global Call Center by monitoring from remote location.
• Analyze and improve process for customer's satisfaction.
• Frequently travel oversea to ensure time management operation; provide effective training and development tools for Global Call Center.