• Ref# 967547574
• VP Engagement Management in California

Summary:

Results-driven executive with 15 years of experience in the wireless industry. Proven leadership skills with core expertise in marketing and product management. Significant experience in a high growth/start-up environment.

Experience Summary:

Vice President, Engagement Management

Led multi-million dollar MVNO accounts for the leading US provider of hosted operational and business support systems. Visage provides carrier-grade BSS systems to consumer brands entering the mobile phone service market.

Engagement Management

• Responsible for service delivery, client development and account P&L during the development, launch and operational stages of multiple nation-wide mobile phone service providers.
• Partnered with client's C-level executives and their teams to define marketing strategy, product positioning, customer experience and product design.
• Led account teams of 10-12 technical and business solutions strategists to develop, integrate and implement the back office systems and business processes to support the client's product offering and system architecture.
• Responsible for RFP responses and sales calls in partnership with the Business Development group.
• Clients included Primus Wireless, Voce Wireless, Mobile ESPN and Vonage.

Product Strategy and Management

• Defined the 2007 product strategy for the company platform with a focus on client requirements, infrastructure trends, feature roadmap and feature pricing strategy.
• Managed product managers to create MRDs for client requirements and develop the roadmap for client features.