Our client operates and constructs high capacity fiber networks connecting enterprise, cloud and mobility.
Who you need to be:
You need to be a person with a passion for performance. Most importantly a person who wants to learn new tools, processes and utilizes quantitative methods for decision making to insure that we as a company are improving every day.
What we are looking for:
A COO (Chief Operations Officer) who has experience growing a dynamic business. We have a combination of local and remote employees across the United States. If you have leadership experience, a track record for growth, aspirations for advancement then this could be the career opportunity you have been looking for. You must be an advocate for our employees, our company, our customers and be able to orchestrate the company growth on the basis of performance and accountability.
What to expect:
Expect to be challenged every day with new ideas and new ways of completing our work within evolving cloud, mobility and bandwidth intensive sectors of the economy. Expect to be tested, challenged and rewarded on your contribution and skills.
What you will get:
You will get the ability to work in the exciting field of technology infrastructure and collaborate with professionals who have dedicated their career to building the networks that connect businesses and people. The ability to advance your career and grow a company and culture based on performance and accountability amidst the growing demand for data transport solutions.
The COO is responsible for providing leadership, tactical direction and general management for all divisions including Sales/Marketing, Human Resources, Field Operations and IT. Reporting to the CEO, the position is responsible for developing and implementing divisional goals, objectives and operational plans to ensure the profitable growth of all divisions and implementing strong measurement processes across the business. The COO serves as the operations executive on the leadership team, oversee directly the divisional managers and coordinates with the support functions to deliver improved performance. The ideal candidate will be skilled in technology, operational improvement, personnel development, client relations, contract negotiations, project planning and project controls to ensure the safe, timely and high quality execution of service and projects.
Drive continuous operational improvement through a blend of teamwork, operations expertise and passion for success
Establish goals, objectives and business strategies, to improve operational performance, translate those goals into action plans and by doing so deliver enhanced financial performance.
Foster and further develop a success and results oriented culture.
Build a high-performance team; hires and retains the right talent in the right roles; sets goals, delegates work, holds reports accountable; develops and empowers direct reports to make decisions and take action. Demonstrates Company’s values, maintains a positive open demeanor, encourages different points of view, moves team forward through change; provides timely information; communicates context for business decisions; recognizes accomplishments; fosters teamwork and collaboration.
Directly manage Divisional Managers in a collaborative manner, driving results, while developing strong relationships.
Work in coordination with functional leaders to deliver the needed financial, people, quality, commercial and safety results of the business units.
Establish policies, procedures, performance standards and organizational structure to achieve stated goals, objectives and business strategies. Provide advice, guidance and leadership direction to subordinates to ensure proper execution of major projects and operating plans consistent with corporate goals and objectives.
Establish individual goals and objectives for direct reports in support of the Company’s strategic goals and objectives.
Develop direct reports to be ready for next level/future opportunities.
Conduct regular performance review feedback, including but not limited to, the annual formal review process. Provide ongoing positive constructive feedback and assure accountability to ongoing operational improvements.
Provide strong and consistent leadership, including setting the example through personal actions and behavior.
Represent the Company at all times with high moral standards.
Promote Company Brand within the industry.
Client / Sales Expectations
Work with Sales group to identify opportunities and serve as subject matter expert with customers.
Bring new opportunities, customers to the table through industry connections, proven operational excellence.
Manage the Sales Operations functions as it relates to internal groups for tasks and deliverables.
Work to improve processes that deal with the Order Process Flow and by doing so reduce sale interval to billing and improve working capital and customer satisfaction.
Tap personal networks to attract and recruit new personnel and obtain referrals.
Bachelor’s Degree and 10 plus years of relevant job experience.
10+ years of progressively expanding responsibilities and experience in telecommunications, networking, technology management or data center operations.
Demonstrated success influencing others and implement strategies that improve business operations.
Ability to build and mentor a team with a focus on improved performance and accountability.
Maintaining professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
Problem Analysis & Solving – Analyzing complex problems, evaluate alternatives & identify sound options; resolving problems and create a way forward.
Flexibility – Adapting own efforts to facilitate change in dynamic environments; able and willing to take on new tasks and problems as they arise; and under own initiative if necessary.
Organization Agility – Capacity to perceive the impact & implications of decisions & activities on other parts of the business.
Initiative – The ability to think ahead about what needs to be done, spotting opportunities & taking action to make the most of them.
Ability to build strong client relationships through communication and opening client feedback channels.
Relocation required as necessary to either Dallas or Atlanta.