New Job Opportunity: Business Development Manager – Virtual Office USA

Contact: Eric Parker      Ref: 8007

Company Description:

Our client is a leading provider of mobile messaging technology for mobile network carriers and enterprise customers worldwide. Our Communication Platform as a Service (CPaaS) is actively deployed by thousands of enterprises and government organizations around the world for trusted mobile interactions, that include SMS, voice, email, IP and omnichannel messaging.

Job Description:

The Business Development Manager (‘BDM’) is primarily responsible for driving revenue growth through strategic acquisition of new clients, expanding business within existing accounts, diversifying the company’s product offerings, re-engaging and recovering previous clients, and executing joint initiatives with internal go-to-market teams. Industry network, discovery skills and solution selling are key.

Reporting to, and working closely with the VP of Sales, the BDM will focus on selling our award-winning solutions into large enterprise clients.

Responsibilities:

This includes but is not limited to:

• Driving GP $ via sales to new logos and upsell / cross-sell of material deals to a large portfolio of existing clients
• Driving market and channel expansion
• Developing, executing and regularly updating a territory Go To Market Plan, including identification of key accounts to target in key market segments and regular tracking of progress against opportunities
• Achieving and maintaining Key Performance Indicator’s (KPI’s) set by the regional sales leader
• New Business Acquisition: generating leads and prospecting new business opportunities through a range of channels including leveraging existing networks, attending industry events, using LinkedIn Sales Navigator and other sales tools, and telephone-based prospecting
• Pipeline management: maintain an accurate and healthy sales pipeline, reporting on progress and forecasting performance
• Understanding client challenges, scoping their requirements & working with internal stakeholders (e.g. sales operations, pre-sales, product and customer services teams) to shape and sell optimum solutions
• Upsell and cross-sell to drive additional revenue within existing accounts by proactively identifying new needs and presenting appropriate solutions.
• Product Diversification: collaborating with go-to-market teams in preparing and delivering engaging and compelling software solutions proposals
• Customer win-backs: develop and execute strategies to re-engage former clients through tailored outreach
• Overseeing the transition of new clients to the Customer Success team to ensure smooth client onboarding processes and ongoing Service Delivery excellence
• Market intelligence: developing and maintaining knowledge of local industry news and related regulations, customer motivations, customer buying patterns, competitive activity and customer feedback
• Build and nurture long-term relationships with key internal and external stakeholders
• Keeping the company’s CRM up to date and maintaining accurate sales forecasting as part of a cadence of internal reporting requirements
• Performing other tasks or activities as directed

Qualifications:

• Bachelor’s degree in Business or in a related field. Understanding in IT, Computer Science, or Engineering highly regarded.
• 5 plus years of experience as a Business Development Manager in CPAAS/SAAS based IT or Telecommunications organization
• Proven ability in exceeding new business targets, creating pipeline from scratch and maintaining sustainable growth.
• Experience working with Enterprise clients.
• Demonstrated experience utilizing solution selling and/or consultative approaches when engaging with clients and partners.
• Good understanding of the global Telco industry, automated communication, Artificial intelligence, and IT industry highly regarded.
• Self-driven, motivated and ability to work independently.
• Excellent MS Office skills, reporting skills.

Compensation: Based on Experience

Email resume to resume@electronicsearch.com and put Ref# 8007 in the subject line.