Electronicsearch

New Job Opportunity: Key Account Manager – AT&T – Dallas, TX

Contact: Eric Parker      Ref: 8115

Description:

We are seeking a relationship-driven Key Account Manager to join our team in Dallas, TX. In this role, you will be the primary point of contact for our established enterprise and carrier clients, ensuring their long-term satisfaction and success with our networking hardware solutions. Your mission is to nurture existing partnerships, understand our clients’ evolving infrastructure needs, win the RFPs and drive organic revenue growth through strategic upselling and contract renewals. This is a full-time and available work at home position in Dallas.

Qualifications & Skills:

• Education: Bachelor’s degree in Business Administration, Marketing, Information Technology, Computer Science, or a related field.
• Experience: Over 3 years of account management experience, specifically within the telecommunications or networking hardware sectors.
• Industry Knowledge: Solid understanding of networking equipment (e.g., switches, routers, wireless access points, data center hardware).
• Skills: Strong negotiation, conflict resolution, and relationship-building skills with a proven track record of maintaining high account retention rates.
• Location: Must be based in Dallas/Fort Worth, TX
• Travel: Ability to travel locally up to 30% for face-to-face client meetings and site visits.

Role & Responsibilities:

• Relationship Management: Maintain and deepen strategic partnerships with an assigned portfolio of existing enterprise clients.
• Account Retention & Growth: Proactively identify opportunities to upsell and cross-sell networking hardware, upgrades, and related services to meet client needs.
• Contract: Manage product lifecycles, lead contract negotiations, win RFPs and ensure continuous business placement.
• Technical Liaison: Act as a bridge between clients and internal engineering/technical support teams to deliver seamless hardware deployment and troubleshooting.
• Business Reviews: Prepare and conduct regular Quarterly Business Reviews (QBRs) with client stakeholders to demonstrate ROI and discuss future technology roadmaps.
• Issue Escalation: Serve as the first line of advocacy for clients, resolving commercial or service issues promptly to maintain high customer satisfaction.

Compensation: Based on Experience

Email resume to resume@electronicsearch.com and put Ref# 8115 in the subject line.